Frequently Asked Questions
Everything you need to know about styling your home with imartdecor.
What are your standard shipping times?
We typically process orders within 2-3 business days. Depending on your location, standard shipping takes between 5 to 10 business days. You will receive a tracking number as soon as your decor pieces are on their way.
Do you offer international shipping?
Currently, imartdecor.com ships to most major countries. Shipping costs and delivery windows vary by destination and are calculated at checkout.
What is your return policy for home decor items?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please note that custom-made or oversized furniture may have specific return restrictions.
How do I care for my handmade decor products?
Each product comes with specific care instructions. Generally, we recommend using a soft, dry cloth for dusting and avoiding harsh chemicals to preserve the finish and integrity of the materials.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and secure.
What should I do if my item arrives damaged?
We take great care in packaging, but if an item arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage to arrange for a replacement or refund.